Upgrading to Tier 3 is a quick way to unlock higher limits on Coinstash. It suits investors who want more flexibility with their deposits and withdrawals, and it only needs one extra document: Proof of Address.
Tier 3 benefits
AUD limits: Increases your daily deposit and withdrawal limit to $100,000.
Crypto limits: Increases your daily crypto withdrawal limit to $100,000.
Unlimited crypto deposits: As always, there are no limits on bringing your digital assets onto the platform.
Compare every tier in What are Account Verification Tiers?
Requirements for upgrading
To be eligible for Tier 3, your account must already be Tier 2 verified. If it isn't yet, see How do I Upgrade My Account to Tier 2?
The main requirement for Tier 3 is providing Proof of Address. This helps us maintain our Trust and Compliance standards and ensures we are meeting Australian regulatory requirements.
Which documents are accepted?
Accepted documents: Utility bills (electricity/gas), bank statements or phone bills.
Requirement: The document must clearly show your full name and address, and it must be dated within the last 3 months.
Format: A clear digital copy — a photo or PDF.
Step-by-step upgrade process
Open your settings:
Desktop: Click your Profile Name (top right) > Settings.
Mobile App: Tap your Profile Image (top right) > My Account > Edit.
Unlock Tier 3: Locate the Unlock Tier 3 panel and click the Upgrade button.
Upload your document: Upload a clear digital copy (photo or PDF) of a document that proves your current residential address.
Review: Once uploaded, our Brisbane-based onboarding team will review your document.
Activation: We aim to process all Tier 3 requests within two business days. You'll receive a notification as soon as your new limits are active.
Prefer a mobile-only walkthrough? See How do I Upgrade My Account to Tier 3? (Mobile App)
Tips for a fast approval
Ensure the document is not a PO Box — it must show a physical residential address.
Make sure all four corners of the document are visible in your photo.
Double-check that the name on the document matches the name on your Coinstash account exactly.
Check the date — anything older than 3 months can't be accepted.
FAQ
Can I use a document in someone else's name, like a partner's or parent's bill? No. The name on the document must match the name on your Coinstash account exactly.
My bill only shows a PO Box. What can I use instead? Try a different accepted document — for example, a bank statement or phone bill — that shows your residential address.
What comes after Tier 3? Tier 4 raises your limits to $1,000,000/day. See Upgrading to Tier 4: High-Volume Trading.
Need a hand? Our Brisbane-based support team is here to help — tap the chat icon in the app or on the website to get in touch.