Question 1

Website Terms and Conditions

Accepted Answer

Website Terms and Conditions of Use

About the Website Welcome to www.coinstash.com.au, www.coinstash.io, www.twmt.com.au, any sub-domains and any associated web-based and mobile applications, including APIs (the 'Website'). The Website provides digital currency exchange services (the 'Services').

The Website is operated by TWMT PTY LTD (ABN 76 621 581 584) (“TWMT”). Access to and use of the Website, or any of its associated Products or Services, is provided by TWMT. Please read these terms and conditions (the 'Terms') carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.

TWMT reserves the right to review and change any of the Terms by updating this page at its sole discretion. When TWMT updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.

Acceptance of the Terms You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by TWMT in the user interface.
Registration to use the Services

In order to access the Services, you must first register for an accou

Question 2

PAYID Commonwealth Bank

Accepted Answer

${color}[#0ad5f0](Instant PAYID Deposits via Commonwealth Bank Mobile App)

Q: Website Terms and Conditions

Website Terms and Conditions of Use <ol> <li>About the Website Welcome to www.coinstash.com.au, www.coinstash.io, www.twmt.com.au, any sub-domains and any associated web-based and mobile applications, including APIs (the 'Website'). The Website provides digital currency exchange services (the 'Services').</li> </ol> The Website is operated by TWMT PTY LTD (ABN 76 621 581 584) (“TWMT”). Access to and use of the Website, or any of its associated Products or Services, is provided by TWMT. Please read these terms and conditions (the 'Terms') carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately. TWMT reserves the right to review and change any of the Terms by updating this page at its sole discretion. When TWMT updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records. <ol start="2"> <li>Acceptance of the Terms You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by TWMT in the user interface.</li> <li>Registration to use the Services</li> </ol> In order to access the Services, you must first register for an accou

Q: Privacy Policy

Privacy Policy <ol> <li>We respect your privacy</li> </ol> <ul> <li>TWMT Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.</li> <li>We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).</li> <li>"Personal information" is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.</li> <li>You may contact us in writing at 149 Wickham Terrace, Spring Hill, Queensland, 4000 for further information about this Privacy Policy.</li> </ul> <ol> <li>What personal information is collected</li> </ol> <ul> <li>TWMT Pty Ltd will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.</li> <li>You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.</li> <li>We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, pro</li> </ul>

Please have your Coinstash PAYID Email Address and your unique Description ready

${color}[#0ad5f0](Commonwealth Mobile Banking App)

Step 1: Select 'Pay & transfer':

Step 2: Select the 'Pay Someone' option:

Step 3: Tap the '+' icon:

Step 4: Select 'Email address':

Step 5: Enter the Coinstash PAYID Email Address you got from your Coinstash account"

Step 6: The below screen should appear, press 'OK':

Step 7: Enter the AUD amount that you are transferring, and the Description you got from your Coinstash account in both the 'Description' and 'Reference' box, and then click 'Pay':

Step 8: When the PAYID payment is complete, your Coinstash balance updates in real time! Please wait for a few seconds and your AUD balance will appear.

Question 3

PAYID ANZ App

Accepted Answer

${color}[#0ad5f0](Instant PAYID Deposits via ANZ Mobile App)

Please have your Coinstash PAYID Email Address and your unique Description ready

${color}[#0ad5f0](ANZ Mobile Banking App)

Step 1: Tap the 'Pay' icon:

Step 2: In 'Recipients', select the '+' icon:

Step 3: In 'New Recipient', 'Choose a Way to Pay', select 'Email':

Step 4: Enter the Coinstash PAYID Email Address you got from your Coinstash account and click 'Continue':

Step 5: Enter the AUD amount you are transferring, and the Description you got from your Coinstash account in the 'Message' box, and then click 'Pay':

Step 6: When the PAYID payment is complete, your Coinstash balance updates in real time! Please wait for a few seconds and your AUD balance will appear.

Question 4

Privacy Policy

Accepted Answer

Privacy Policy

We respect your privacy

TWMT Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.
We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).
"Personal information" is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
You may contact us in writing at 149 Wickham Terrace, Spring Hill, Queensland, 4000 for further information about this Privacy Policy.

What personal information is collected

TWMT Pty Ltd will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.
We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, pro

Question 5

PAYID Westpac App

Accepted Answer

${color}[#0ad5f0](Instant PAYID Deposits via Westpac Mobile App)

Please have your Coinstash PAYID Email Address and your unique Description ready

${color}[#0ad5f0](Westpac Mobile Banking App)

Step 1: Select the 'Pay' icon located on the bottom menu:

Step 2: Under 'From', tap 'Choose an account' and select the bank account you want to make a payment to Coinstash from:

Step 3: Under 'To', tap 'Choose a payee or biller':

Step 4: Add a new PAYID payee, select the '+ Add' icon:

Step 5: Select 'New PAYID/Mobile payee':

Step 6: Select 'Email address':

Step 7: Enter the Coinstash PAYID Email Address you got from your Coinstash account:

Step 8: Check the Payee details and click 'Next:

![](https://storage.crisp.chat/users/h

Question 6

PAYID NAB App

Accepted Answer

${color}[#0ad5f0](Instant PAYID Deposits via NAB Mobile App)

Please have your Coinstash PAYID Email Address and your unique Description ready

${color}[#0ad5f0](NAB Mobile Banking App)

Step 1: In 'Transfer & Pay', tap the 'Pay anyone' icon:

Step 2: Tap the '+ Mobile/PayID' icon, select 'Email address' as PAYID TYPE:

Step 3: Enter the Coinstash PAYID Email Address you got from your Coinstash account and click 'Continue':

Step 4: Enter the AUD amount you are transferring, and the Description you got from your Coinstash account in both the 'Reference' and 'Description' box, and then click 'Next':

Step 5: When the PAYID payment is complete, your Coinstash balance updates in real time! Please wait for a few seconds and your AUD balance will appear.

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