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The most useful information to help you get started with Coinstash!
Website Terms and Conditions
Website Terms and Conditions of Use About the Website Welcome to www.coinstash.com.au, www.coinstash.io, www.twmt.com.au, any sub-domains and any associated web-based and mobile applications, including APIs (the 'Website'). The Website provides digital currency exchange services (the 'Services'). The Website is operated by TWMT PTY LTD (ABN 76 621 581 584) (“TWMT”). Access to and use of the Website, or any of its associated Products or Services, is provided by TWMT. Please read these te
How do I log into Coinstash?
Logging into Coinstash When you have entered coinstash.com.au into your browser, click on 'log in'. If you are on a mobile device, click on the three horizontal lines in the top right corner to begin logging in: Tap “Login” from the blue drop-down at the top of the page. !(https://storage.crisp.chat/users/help
Dashboard & My Accounts
Dashboard / My Accounts The Dashboard (1) The Dashboard option essentially acts as your homepage (Main Menu). You can also refresh this home page by tapping the blue Coinstash logo at the top left of the homepage screen. My Accounts !(https://storage.crisp.chat/users/helpdesk/website/8d93d1e5b3495800/1-3_2tmuw
How do I sign up to Coinstash?
Creating an Account Sign Up Process Tap on this green box. Type in your email address. Decide on a password that is right for you. Your password must be a minimum of 6 characters and a maximum of 15. Please ensure your password is not one used from another site, or one that is too obvious like your pet’
Website Main Page Information
Main Menu (Home Screen) On the main menu (home screen), you will see the far-left screen. If you scroll down a bit, you will see the screen on the next page. This symbol provides you with a range of options to choose from. These options are displayed on the image on the right. We will go into each section in more det
What do I do if I need help on Coinstash?
Additional Assistance If you have any comments or questions, feel free to contact us. You can contact us via our email at email@example.com. Alternatively, you can talk to us through our Online Customer Support Service. To do this, go to the Main Menu and do the following: (1) Here on the main page you will notice this blue circle with the white speech bubble in the middle of it. If you click on t
Coinstash is a fully registered digital currency exchange provider with AUSTRAC. Under law, Coinstash is required to provide information to a range of government agencies when requested. The government agencies may request customer information for various reasons, including combating financial crime, protecting Commonwealth / State revenue and safeguarding national security. Under Australian law, a request can be made by the form of warrant or court orders. However, there may be other ways i
Disclaimer Risk warning: Digital currencies are considered a speculative investment so please invest carefully and pay attention to risks. As a digital currency trading platform, Coinstash selects high-quality currencies for you, but does not constitute guarantees, compensations and other liabilities for investment behaviour. We recommend that you understand the risks that may be involved before making a trading decision. Please consider your personal goals, needs and financial situatio
How do I turn on 2FA?
What is 2FA Two-factor authentication (2FA) is a method to make your account even more secure. This is done in conjunction with the mobile app 'Google Authenticator', which upon turning on the 2FA allows the you to have another wall of protection for your account. It does this by requiring you to enter in a six-digit code before signing into your account. This code can only be found on the Google Authenticator app located on your mobile device. This six digit code refreshes every 30 seconds en