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Articles on:Getting Started
New to Coinstash? Start here for account setup, verification, first deposits and the basics of buying, selling and storing crypto.

Categories

  • Getting Started
  • Promotions
  • Deposits & Withdrawals
  • Trading
  • Fees
  • Cryptocurrencies
  • Rewards and StashPoints (STASH)
  • Shareholder Resources
  • Frequently Asked Questions
  • Adviser Portal (for Advisers)
  • Privacy Policy
    Read Coinstash’s Privacy Policy to see how we collect, use and protect your personal information across our platform.Popular
  • Website Terms and Conditions
    Review the Website Terms & Conditions that govern your access to and use of Coinstash’s site, apps and services.Popular
  • How do I open a Trust / Self Managed Super Fund (SMSF) account?
    How to open a Trust or SMSF account on Coinstash—eligibility, required documents and onboarding steps.Popular
  • Website Disclaimer
    Understand the investment disclaimers and liability limits that apply when using information on the Coinstash website.Popular
  • Is Coinstash a registered cryptocurrency exchange?
    See how Coinstash meets Australian regulatory requirements and maintains AUSTRAC registration as a DCE.Popular
  • Information Requests
    How to submit an information request to Coinstash—response timelines and required details.Popular
  • How do I open a company account?
    Open a company account on Coinstash—eligibility, ABN/ACN documents and onboarding process.Popular
  • OTC and Managed Accounts Terms and Conditions
    Terms and conditions for OTC trades and Managed Accounts services provided by Coinstash.Popular
  • What is KYC?
    Know-Your-Customer (KYC) explained—why Coinstash must verify identity and what documents are accepted.Some readers
  • Website Main Page Information
    Key information displayed on the Coinstash main page—market movers, alerts and quick actions.Few readers
  • Risks Disclosure Statement
    Review Coinstash’s Risk Disclosure Statement—understand crypto trading risks and user responsibilities.Few readers
  • Webinar General Terms & Conditions
    General terms and conditions governing Coinstash webinars—eligibility, recording and privacy.Few readers
  • How do I Disable 2FA? (Mobile App)
    How do I Disable 2FA? (Mobile App) What is 2FA: 2FA stands for Two-Factor Authentication. It's a securityFew readers
  • How do I Disable 2FA? (Desktop Website)
    How do I Disable 2FA? (Desktop Website) What is 2FA: 2FA stands for Two-Factor Authentication. It's a security proceFew readers
  • How do I Disable 2FA? (Mobile Website)
    How do I Disable 2FA? (Mobile Website) What is 2FA: 2FA stands for Two-Factor Authentication. It's a security prFew readers
  • How do I Set Up 2FA? (Desktop Website)
    How do I Set Up 2FA? (Desktop Website) What is 2FA: 2FA stands for Two-Factor Authentication. It's a security procFew readers
  • How do I Set Up 2FA? (Mobile Website)
    How do I Set Up 2FA? (Mobile Website) What is 2FA: 2FA stands for Two-Factor Authentication. It's a security prFew readers
  • How do I Set Up 2FA? (Mobile App)
    How do I Set Up 2FA? (Mobile App) What is 2FA: 2FA stands for Two-Factor Authentication. It's a securityFew readers
  • How do I invite my accountant or financial advisor?
    Inviting your accountant or financial advisor to access your Coinstash portfolio is super easy. By inviting them, they will get secure, read-only access to your holdings, transaction history, and EOFY statements that will simplify your tax time reporting and ongoing portfolio management. View the short video guide below on how to invite your adviser. Steps (Web browser) Go to your "Settings" pageFew readers
  • How do I revoke / remove accountant access to my account?
    If you change accountants or advisers, you may want to remove their view-only access to your account. To remove adviser access: Navigate to your "Settings" Go to the "Adviser" section Next to the adviser's access that you want to remove, click on the "Revoke" button View our short video for more guidance on how to do soFew readers

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