• Privacy Policy

  Privacy Policy We respect your privacy TWMT Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR). "Personal information" is information we hold which is identifiable as being aPopular

• Website Terms and Conditions

  Website and Platform Terms and Conditions 1. About the Website Welcome to www.coinstash.com.au, www.coinstash.io, www.twmt.com.au, any sub-domains and any associated web-based and mobile applications, including APIs (the 'Website'). The Website provides digital currency exchange services (the 'Services'). The Website is operated by TWMT PTY LTD (ABN 76 621 581 584) (“TWMT”). Access to and use of the Website, or any of its associated PPopular

• How do I create an Trust/Self-Managed Super Fund (SMSF) account?

  How do I create a Trust/Self-Managed Super Fund (SMSF) account? Creating a Trust/SMSF account with Coinstash is simple. We will guide you through the process and minimise the amount of forms you need to complete. To get started, please complete the registration form here: Trust Onboarding Book a 20 minute discussion with one of our dedicated Trust Onboarding Specialists, who will give you a call and guide you through the process.Popular

• Website Disclaimer

  Disclaimer Risk warning: Digital currencies are considered a speculative investment so please invest carefully and pay attention to risks. As a digital currency trading platform, Coinstash selects high-quality currencies for you, but does not constitute guarantees, compensations and other liabilities for investment behaviour. We recommend that you understand the risks that may be involved before making a trading decision. Please consider your personal goals, needs and financial situatioPopular

• Is Coinstash a registered cryptocurrency exchange?

  Is Coinstash a registered cryptocurrency exchange? Yes. Coinstash is a registered cryptocurrency exchange based in Australia. It operates under the regulations set by the Australian Transaction Reports and Analysis Centre (AUSTRAC), the government agency responsible for regulating and overseeing financial transactions, including cryptocurrency exchanges, in Australia. Coinstash (TWMT Pty Ltd) is a digital currency exchange registered with AUSTRAC under registration number DCE100575420-001.Popular

• What do I do if I need help on Coinstash?

  Additional Assistance If you have any comments or questions, feel free to contact us. You can contact us via our email at [email protected]. Alternatively, you can talk to us through our Online Customer Support Service. To do this, go to the Main Menu and do the following: You will have the option to select Instant Chat or Chat History if you want to follow up on a pending case. !Some readers

• Information Requests

  Coinstash is a fully registered digital currency exchange provider with AUSTRAC. Under law, Coinstash is required to provide information to a range of government agencies when requested. The government agencies may request customer information for various reasons, including combating financial crime, protecting Commonwealth / State revenue and safeguarding national security. Under Australian law, a request can be made by the form of warrant or court orders. However, there may be other ways iSome readers

• How do I create a company account?

  How do I create an company account? Creating a company account with Coinstash is easy. We will guide you through the process and minimise the amount of forms you need to complete! To get started, please complete the registration form here: Company Onboarding You will be able to book a 20 minute discussion with Simon Ho, our dedicated company onboarding specialist, who will give you a call and guide you through the process :)Some readers

• How do I turn on 2FA?

  What is 2FA Two-factor authentication (2FA) is a method to make your account even more secure. This is done in conjunction with the mobile app 'Google Authenticator', which upon turning on the 2FA allows the you to have another wall of protection for your account. It does this by requiring you to enter in a six-digit code before signing into your account. This code can only be found on the Google Authenticator app located on your mobile device. This six digit code refreshes every 30 seconds enSome readers

• OTC and Managed Accounts Terms and Conditions

  OTC and Managed Accounts Terms and Conditions This agreement is an addendum to the Website Terms and Conditions between you and TWMT Pty Ltd (Coinstash), and this addendum governs the use of Coinstash’s over-the-­counter (OTC) and managed account trading services. This agreement applies to any customers of TWMT Pty Ltd (Coinstash) who are accessing OTC and Managed Account Services. You agree that you have read,Few readers

• Dashboard & My Account

  Dashboard / My Account The Coinstash dashboard and my account are your hubs for managing your cryptocurrency portfolio and account settings. This guide will walk you through the features and functions of your Coinstash dashboard and provide guidance on how to manage your account effectively. The Dashboard The Dashboard option essentially acts as your homepage (Main Menu). The layout includes key information such as your portfolio value, investment performances, and account balances. It iFew readers

• What is KYC Verification?

  What is KYC Verification? What is KYC? KYC stands for Know Your Customer. It's a process where we verify the identities of our customers. At Coinstash, we're committed to applying customer identification procedures to all users. Why KYC is Important? KYC is essential to ensure compliance with strict regulations established by the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). By verifying our customers' identities, we contribute to a safer financial ecoFew readers

• How do I log into Coinstash?

  Logging into Coinstash Logging into your Coinstash account is essential for managing your cryptocurrency assets, executing trades, and monitoring your portfolio. This guide provides step-by-step instructions for logging into your Coinstash account: When you have entered coinstash.com.au into your browser, click on 'login'. If you are on a mobile device, click on the three horizontal lines in the top right corner to begin logging in: Computer Browser (https://storage.crisp.chat/Few readers

• Website Main Page Information

  Main Menu (Home Screen) Welcome to Coinstash's main page, where a world of cryptocurrency management and trading awaits you. In this guide, we'll not only describe the key elements on our main page but also provide a visual aid to enhance your understanding. By using numbered tags corresponding to a screenshot, we'll help you grasp the significance of each feature. Coinstash Logo Our CFew readers

• Risks Disclosure Statement

  Cryptocurrency Trading and Holding Risk Disclosure Purpose of This Disclosure This document outlines key risks associated with trading, holding, and transacting in cryptocurrency tokens on the platform provided by TWMT Pty Ltd ABN 76 621 581 584 (“TWMT”). This risk disclosure is not exhaustive and may not capture every possible risk. You may wish to seek independent financial advice to determine if engaging in cryptocurrency activities aligns with your financial objectives and rFew readers