From Thursday 25 June 2026, all cryptocurrency deposit wallet addresses on Coinstash will be updated. This applies to every coin and blockchain we support.

Your funds are safe. Your account balance, current holdings, and any deposits made before the change are completely unaffected. This only affects the addresses you use for new deposits from Thursday onward.

Remove any saved Coinstash deposit addresses from external wallets, exchanges, hardware wallets, or any other platform. If a deposit is sent to an old address after the cutover, it may not be credited to your account.

Always get your deposit address from your Coinstash account.

Do not reuse old addresses or rely on saved addresses. The only way to be sure you are depositing to the correct address is to retrieve it directly from your Coinstash account.

Deposits sent to a previous wallet address after Thursday 25 June will not be automatically credited to your account. If you believe you have sent funds to an old address after the cutover, please contact our support team immediately at [email protected].

To avoid any issues, always use the address shown in your Coinstash account when making a deposit.

This change does not affect:

You do not need to move or withdraw any existing crypto. This change only affects the addresses used for new deposits going forward.

Q: Why are my wallet addresses changing?
A: We are upgrading our wallet infrastructure as part of our ongoing platform improvements. This allows us to provide a more robust and secure deposit experience for all customers.

Q: Do I need to move my existing crypto?
A: No. Your current holdings and account balance are completely unaffected. This change only relates to the addresses used for new deposits after Thursday 25 June.

Q: What happens if I send crypto to my old address after the cutover?
A: Deposits to old addresses will not be automatically credited and will require manual recovery. Contact [email protected] immediately if this happens.

Q: Will my new addresses work immediately on Thursday 25 June?
A: Yes. From Thursday 25 June onward, your new addresses will be available in your Coinstash account and ready to use.

Q: Do I need to generate new addresses, or will they be created automatically?
A: You will need to log in to your Coinstash account after Thursday 25 June and generate new deposit addresses for each cryptocurrency. The process is the same as generating addresses today.

Q: Will this affect withdrawals?
A: No. Withdrawals are not affected by this change. You can continue to withdraw as normal.

Q: Is this related to a security issue?
A: No. This is a planned platform improvement. Your account and funds remain secure at all times.

Q: I have recurring deposits set up from an external platform. What should I do?
A: Remove the old saved Coinstash deposit address from the external platform now. After Thursday 25 June, log in to Coinstash to get your new deposit address and update the external platform with it. Do this promptly to avoid any failed or delayed deposits.

Our support team is available if you have any questions: