On Thursday 25 June 2026, all cryptocurrency deposit wallet addresses on Coinstash were updated. This applied to every coin and blockchain we support. This article explains what changed, how to make sure you're using the right address, and what to do if you've sent crypto to an old address.
Overview
Your funds are safe. Your account balance, current holdings and any deposits made before the change were completely unaffected.
Only new deposits are affected. The change only applies to the addresses you use for new deposits from 25 June 2026 onward.
Withdrawals are not affected. You can continue to withdraw as normal.
What you need to do
1. Remove old saved Coinstash addresses
If you saved a Coinstash deposit address before 25 June 2026 in an external wallet, exchange, hardware wallet or any other platform, remove it. Deposits sent to an old address after the cutover may not be credited to your account.
2. Always get your deposit address from your Coinstash account
Log in to Coinstash and go to Deposit.
Select the cryptocurrency you want to deposit.
Copy the address shown. This is your current, correct deposit address.
Use this address for your deposit.
Don't reuse old addresses or rely on saved addresses. The only way to be sure you're depositing to the correct address is to get it directly from your Coinstash account. For the full deposit steps, see How to Deposit Cryptocurrency.
3. Update any recurring transfers
If you have recurring deposits set up from an external platform, replace the old Coinstash address on that platform with the new one from your Coinstash account. Do this promptly to avoid failed or delayed deposits.
⚠️ What happens to deposits sent to old addresses?
Deposits sent to a previous wallet address after Thursday 25 June 2026 are not automatically credited to your account and require manual recovery. If you think you've sent funds to an old address, contact our support team immediately at [email protected] and include the transaction hash (TXID). See How to find your TXID.
Frequently asked questions
Why did my wallet addresses change? We upgraded our wallet infrastructure as part of our ongoing platform improvements. This gives all customers a more robust and secure deposit experience.
Do I need to move my existing crypto? No. Your current holdings and account balance are completely unaffected. The change only relates to addresses used for new deposits.
Do I need to generate new addresses, or are they created automatically? Log in to your Coinstash account and generate a deposit address for each cryptocurrency you want to deposit. The process is the same as before.
Will this affect withdrawals? No. Withdrawals are not affected.
Was this related to a security issue? No. This was a planned platform improvement. Your account and funds remain secure at all times.
Is this the same as my own wallet showing a new address? No. If your own self-custody wallet (such as Ledger or Trezor) shows a new receiving address each time, that's a normal wallet privacy feature. See Why Your Wallet Address Changes.
Need help?
Email: [email protected]
In-app support: available 24/7 via the Coinstash app
Need a hand? Our Brisbane-based support team is here to help — tap the chat icon in the app or on the website to get in touch.