A Transaction Hash (also called a TXID) is a unique string of letters and numbers that acts as a digital receipt for a crypto transfer — think of it as a tracking number for the blockchain. This guide shows you where to find it on Coinstash, on other exchanges and in popular wallets, and how to use it to track your transfer.
When you'll need a TXID
Manual deposits: If you're making a manual deposit to Coinstash, the TXID is essential for our team to verify and credit your funds.
Missing deposits: If a deposit hasn't appeared, our support team will ask for the TXID to investigate.
Tracking withdrawals: You can paste the TXID into a block explorer to see whether your transfer is still pending or confirmed.
Deposit verification: If a deposit is on hold under the Travel Rule, your screenshots need to show the TXID. See How to manually verify a crypto deposit with screenshots.
On Coinstash (for withdrawals)
Open your transaction history: Log in to Coinstash and go to your transaction history.
Find the transaction: Locate the withdrawal and check its status and details, including the destination wallet address (or bank account, for AUD withdrawals).
Open the details: Open the transaction to see all the relevant information, including the TXID and a direct link to the transaction on the blockchain.
Keep a record: You can also export the record for your own documentation or to share with your bank if needed. See How do I Export My Transaction History as a CSV File?
🏦 From a centralised exchange
For example CoinSpot, Binance or Swyftx
Log in to your account on the exchange's website or app.
View your history: Go to your Wallet, Transaction History or Withdrawal section.
Find the transfer: Locate the specific withdrawal you made.
Copy the ID: Look for a field labelled TXID, Transaction ID, Hash, or a "View on Explorer" link, and click the copy icon next to the long alphanumeric string.
🔐 From a software or hardware wallet
MetaMask
Open MetaMask and go to the Activity tab.
Tap or click the transaction you sent.
Select View on block explorer (for example Etherscan or BscScan).
The Transaction Hash is at the top of the page. Copy it.
Trust Wallet
Go to the Wallet tab and tap the coin you sent.
Find the transaction in the list and tap it.
Select More Details. This opens the blockchain explorer.
Copy the Transaction Hash displayed there.
Ledger
Open Ledger Live and go to Accounts.
Click the account used for the transfer and find the transaction in the history.
Click the transaction to see details and select the Explorer link.
Copy the Transaction ID shown on the explorer page.
How to track a transfer with your TXID
Get the TXID from your Coinstash transaction history or the platform you sent from.
Choose the right explorer for the coin — for example a Bitcoin explorer such as Blockchain.com for BTC, or Etherscan for Ethereum.
Paste the TXID into the explorer's search bar.
Check the details: the explorer shows whether the transfer is Pending or Confirmed, how many confirmations it has, and other details.
💡 Why the TXID matters
Proof of payment: It's the way to prove a transaction has been broadcast to the network.
Status tracking: It lets you see exactly where your transfer is up to.
Manual credits: For certain low-cap coins on Coinstash, our team uses the TXID to "hand-match" the incoming transfer to your account.
Tips & troubleshooting
Use the right explorer. A Bitcoin TXID won't show up on an Ethereum explorer, and vice versa. Use a reliable, up-to-date explorer for that coin's network.
Copy, don't type. Double-check the TXID before pasting it into an explorer or sending it to us.
Be patient if it's pending. Network congestion and transaction fees can affect confirmation times. For Bitcoin, see BTC Withdrawal Processing Times.
Can't find the transaction at all? Contact Coinstash support with the approximate date, coin and amount of the transfer so we can help.
Need a hand? Our Brisbane-based support team is here to help — tap the chat icon in the app or on the website to get in touch.