Coinstash accepts AUD deposits by bank transfer, PayID and card. To ensure smooth processing and compliance, deposits must come from your own accounts, and some payment providers and services are not supported. This article lists them, explains why, and tells you what happens if a deposit arrives from one.
✅ Accepted payment methods
Bank transfer (BSB and account number) from an Australian bank account held in your own name.
PayID from an Australian bank account held in your own name.
Card. A processing fee is charged by the card processor. See How to deposit AUD via card.
Popular supported banks include ANZ, Commonwealth Bank, NAB, Westpac, and most other major Australian financial institutions. For step-by-step instructions, see Depositing AUD into Your Coinstash Account.
❌ Not accepted for deposits
Coinstash does not accept deposits from the following:
Revolut — not accepted via any method, including BSB and account number transfers.
Wise (formerly TransferWise)
Airwallex
Swyftx or other crypto exchanges
Any other third-party remittance service or digital wallet not in your own name
Deposits from gambling platforms are also not accepted. See What is Coinstash's policy on deposits from third-party platforms like casinos?
Why are these not accepted?
Coinstash is required to verify that all deposits come directly from a bank account held in your name. Deposits from third-party payment providers, remittance services, or exchanges cannot be verified in the same way and do not meet our compliance requirements.
What happens if I deposit via Revolut or a third party?
If a deposit is received from an unsupported provider such as Revolut, our team will contact you to complete the following steps before a refund can be processed:
Provide a bank statement showing your name and account details.
Provide the transaction receipt for the deposit.
Complete a short liveness verification.
Once verified, the deposit will be refunded to the bank details shown on your receipt — not to the account details stored in your Coinstash profile.
⚠️ We are unable to credit unsupported deposits to your Coinstash account.
You can send your bank statement and receipt to our team in the support chat. See How do I Upload a File in the Customer Support Chat?
If you are unsure whether your payment method is supported, please contact our support team before making a deposit.
FAQ
Can a friend or family member deposit for me? No. Deposits must come from an account in your own name. Joint accounts are accepted when your name is one of the legal owners. See Depositing AUD into Your Coinstash Account.
My deposit hasn't arrived. See Why is my AUD Deposit Delayed?
Need a hand? Our Brisbane-based support team is here to help — tap the chat icon in the app or on the website to get in touch.