Coinstash gives eligible members a gift of STASH Points on their birthday. This article explains who's eligible, how the points arrive, and what to do if something doesn't look right.
What are Birthday STASH Rewards?
Think of it as our way of saying "Happy Birthday!" 🎈
It's a special gift of STASH Points added to your account on your big day. You can use these points in the Rewards Centre to redeem crypto, grab some merch, or enter our latest prize draws. New to STASH? See What are STASH Points?
Who is eligible?
Birthday STASH is available to members on specific Membership Tiers (Bronze and above). The amount of STASH Points you receive depends on your current tier at the time of your birthday:
Bronze & Silver: A celebratory boost to your balance.
Gold & Platinum: An elevated gift for our regular traders.
Diamond, Black & Nova: Our most premium birthday rewards.
Not sure which level you're on? Check Profile Menu → Memberships in the app, or see How is my Membership level calculated?
How do I claim my Birthday STASH?
The best part? You don't have to lift a finger.
Your points are automatically added to your STASH balance on your birthday. There's no need to manually claim them. Just log in and check your balance to see your gift!
How will I know it's arrived?
Keep an eye on your inbox! We'll send you a Birthday Email to let you know your points have landed. You can also view the transaction in the Rewards tab of your mobile app, or under Rewards on the desktop website. See How do I see my STASH Point balance?
⚠️ Important Note
To keep the party fair for everyone, your date of birth cannot be changed once your account is verified. If you notice a mistake in your details, please reach out to our Brisbane-based support team.
Birthday STASH is subject to the usual STASH rules: points have no cash value, can't be transferred, and expire after 6 months without an eligible earning or redemption activity.
Troubleshooting
It's my birthday and I haven't received any STASH. Check your Membership level. Birthday STASH is for Bronze members and above. Also check your Rewards history and your email.
My birthday is wrong on my account. Your date of birth can't be changed by you once your account is verified. Contact our support team.
Need a hand? Our Brisbane-based support team is here to help — tap the chat icon in the app or on the website to get in touch.