Short answer
From 1 July 2026, Australian law requires all regulated crypto exchanges, including Coinstash, to collect information about who is sending and receiving crypto. This is called the Travel Rule, and it applies to withdrawals of any size.
Why this is happening
The Travel Rule is part of Australia's updated Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) laws, overseen by AUSTRAC. Banks have had similar requirements for years. Now crypto exchanges must follow the same rules.
What you will be asked for
When you withdraw crypto, you may need to confirm:
Whether you are sending to yourself or someone else
If sending to someone else: whether they are an individual or a company/trust
The recipient's name and relevant details
A short declaration that the information is true and correct
Will this delay my withdrawal?
You may need to provide additional information before a transfer can go through, or a transfer may be delayed while that information is verified. We'll always let you know what's required and what steps to take. We may not be able to process certain transfers from cryptocurrency exchanges, hosted or custodial wallets (including websites that accept crypto), or any platform where you don't hold the private keys. Most transfers between Coinstash and self-hosted wallets will still be supported.
Does this apply to small amounts?
Yes. There is no minimum amount. The Travel Rule can apply to transfers of any size.
Does this affect trading?
No. Buying, selling, and holding crypto on Coinstash works exactly as before. These checks only apply when crypto moves between platforms or wallets.
Need more detail?
See our full guide: Understanding the Travel Rule