How do I Set Up 2FA? (Mobile Website)

To view the step-by-step instructions for setting up 2FA using the Desktop Website, please click here.

To view the step-by-step instructions for setting up 2FA using the Mobile App, please click here.

What is 2FA:

2FA stands for Two-Factor Authentication. It's a security process that requires users to provide two different passcodes to access an account or system. The goal is to add an extra layer of protection beyond just a password.

Example:

When logging into your Coinstash account:

First, you enter your password.
Then, you're asked to enter a code generated by an app like Google Authenticator.

This makes it much harder for attackers to gain access to your account, even if they have your password.

How to set up 2FA:

Click on your profile image in the top right hand corner.



Click on "Settings".



Scroll down until you locate the Set Up 2 Factor Authentication section. Click on the "Turn 2FA On" button.



A code will be sent to your email address. Enter the email code and click on the "Continue" button.

If you request more than one email code, only the last email code that you requested will be accepted. All other email codes will automatically expire.



If you don't already have a 2FA app on your mobile device, we recommend downloading and installing Google Authenticator which is free.



Open the Google Authenticator app on your mobile device. Click on the "+" button.



In the Google Authenticator app, select "Enter a setup key".



Enter an "Account name", e.g. Coinstash, which will help you remember which 2FA this belongs to. Enter "Your key", which is located in the Coinstash page under Step 2: Copy this code to Authenticator app. Then click on the "Add" button.



Enter the 6-digit code from the Authenticator App.



Click on the "Activate Two Factor Authentication" button, to finish setting up 2FA.



You will know that 2FA has been set up correctly if the option to "Turn 2FA On" has changed to "Turn 2FA Off".

Updated on: 09/05/2025