How do I Set Up 2FA? (Mobile App)

To view the step-by-step instructions for setting up 2FA using the Desktop Website, please click here.

To view the step-by-step instructions for setting up 2FA using the Mobile Website, please click here.

What is 2FA:

2FA stands for Two-Factor Authentication. It's a security process that requires users to provide two different passcodes to access an account or system. The goal is to add an extra layer of protection beyond just a password.

Example:

When logging into your Coinstash account:

First, you enter your password.
Then, you're asked to enter a code generated by an app like Google Authenticator.

This makes it much harder for attackers to gain access to your account, even if they have your password.

How to set up 2FA:

Click on your profile image in the top right hand corner.



Click on "Security".



In the 2FA section, click on the "Enable" button.



A code will be sent to your email address. Enter the email code.

If you request more than one email code, only the last email code that you requested will be accepted. All other email codes will automatically expire.



If you don't already have a 2FA app on your mobile device, we recommend downloading and installing Google Authenticator which is free.



Open the Google Authenticator app on your mobile device. Click on the "+" button.



In the Google Authenticator app, select "Enter a setup key".



Enter an "Account name", e.g. Coinstash, which will help you remember which 2FA this belongs to. Enter "Your key", which is located in the Coinstash app under Step 2: Copy this code to Google Authenticator. Then click on the "Add" button.



In the Coinstash app, click on the "Next" button.



Enter the 6-digit code from the Authenticator App.



You will know that 2FA has been set up correctly if the option to "Enable" 2FA has changed to a "Disable" 2FA button.

Updated on: 09/05/2025