What is KYC?

KYC stands for Know Your Customer. It's a process where we verify the identities of our customers.

Why KYC is Important?

KYC is essential for ensuring compliance with the stringent regulations set forth by the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). By verifying our customers' identities, we contribute to a safer financial ecosystem.

Verification and Account Flagging

If your account is flagged by our system, don't worry, it's a standard procedure. We're here to ensure the security of your account and our platform. When an account is flagged, temporary restrictions may be placed on your withdrawals until the verification process is complete.

The Verification Process

Initiation: When required, you'll be prompted to complete the verification process.

Information Submission: You'll need to provide specific information and documents to confirm your identity.

Review and Approval: Our team will carefully review your submitted information. Once verified, your account will regain its full functionality.

Coinstash is committed to complying with regulations and safeguarding our platform. Rest assured, the information you provide is treated with the highest level of security and confidentiality.

Updated on: 14/03/2025