Articles on: Deposit and Withdrawals

How do I deposit Cryptocurrency?

Deposit Cryptocurrencies

To be eligible to deposit cryptocurrencies, you must be Tier 1 verified.

Procedure on how to deposit:

For web browser user:

Click on "Deposit Crypto" in your Coinstash dashboard .

Select which type of cryptocurrency and network you will be using.

Scan the QR code or copy the wallet address provided.

For mobile app user:

Click on "Deposit" and select "Crypto".

Search for the cryptocurrency you want to be transferred in your Coinstash account. If My Assets has a blue highlight tap it so it will show all of the available cryptocurrency.

Select network that is supported by your wallet and copy the wallet address or scan the QR code.

Log in to your other crypto wallet and send the coins to the nominated wallet address provided by Coinstash.

Send the cryptocurrency and wait for the network to confirm the transfer. Once the network confirms the transfer the crypto will be reflected in your Coinstash account.

If the wallet address doesn’t show, you can reach out to our customer service team for further assistance.

Things to remember
* Make sure the network you'll be selecting is supported by your other wallet. Using incorrect type of wallet address might cause of losing your cryptocurrency. For example, if you selected network type is Ethereum, the sender or your wallet address should be using Ethereum as well.
* Avoid typing the wallet address. We recommend to copy the entire wallet address or scan the QR code. Wallet address is case sensitive. Incorrect character will cause losing your cryptocurrency that you'll be sending.
* Losing cryptocurrency due to incorrect wallet address provided or different network is not responsibility of Coinstash. Unfortunately, we don't have ability to control the transfer in network.

Updated on: 09/08/2023

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