Articles on: Deposits & Withdrawals

How Do I Make a Manual Crypto Deposit (Desktop Website)

Some cryptocurrencies on Coinstash require a manual deposit process, which differs slightly from our standard deposits. This guide will walk you through the manual deposit process step by step.

💡You won’t know if a deposit is manual or automatic until you select the coin for deposit. If the process involves 3 steps and asks for a transaction hash, you are on a manual deposit flow.

To view the step-by-step instructions for making a manual crypto deposit using the Mobile App, please click here.

To view the step-by-step instructions for making a manual crypto deposit using the Mobile Website, please click here.

Step-by-Step Guide

1. Start Your Deposit

Tap 'Crypto'

Choose the cryptocurrency you want to deposit (e.g. APT)
If the deposit is manual, you'll be prompted to complete a 3-step process

2. Enter Deposit Details (Step 1 of 3)

You'll need to provide the following:

Network: Select the correct blockchain network (e.g., Aptos)
Amount: Enter the exact amount you will send. ⚠️ This must match the amount sent on-chain
From Address (Optional): Helps us identify your deposit, especially if you are using a custodial wallet

3. Wallet Address Allocation (Step 2 of 3)

Once your details are confirmed, a unique deposit address and memo/tag (if required) will be provided:

This address is valid for 1 hour only
You must send the exact amount entered in Step 1 to this address
After sending, do not forget to save your transaction hash

⚠️ If you exit or cancel at this step, the wallet address will expire immediately

4. Submit Transaction Hash (Step 3 of 3)

After sending your crypto:

Paste the transaction hash (TX Hash) from your wallet or exchange into the field provided
Hit Submit

⏱️ This step ensures we can match your on-chain transaction to your account

💡 Tip: Not sure how to find your Transaction Hash (TX Hash)? We’ve put together a step-by-step guide for exchanges and wallets like MetaMask, Ledger, and Trust Wallet. 👉 Read the guide here

5. Deposit Confirmation

Once submitted, your deposit will show as Pending in your Transaction History while it is being finalised and approved by our team. This usually takes up to 1 hour during operational hours (9am–11pm AEST).
You’ll see the transaction status update once it has been confirmed.

Frequently Asked Questions

❓ What happens if I send the wrong amount?

Your deposit may not be automatically recognised and could be delayed. Please ensure you send the exact amount you entered during Step 1.

❓ What if the deposit address expires before I send funds?

You will need to restart the manual deposit process and generate a new deposit address.

❓ Where do I find the transaction hash?

Refer to the section above. If you’re unsure, feel free to contact our Support Team.

Updated on: 28/08/2025

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