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How do I Upload a File in the Customer Support Chat? (Mobile Website)


How do I Upload a File in the Customer Support Chat? (Mobile Website)


To view the step-by-step instructions for uploading a file in the customer support chat using the Desktop Website, please click here.


Uploading a file in the customer support chat isn't available through the mobile app.


How to Upload a File in the Customer Support Chat:


  1. Start a customer support chat by clicking on the chat icon in the bottom right hand corner of the screen.



  1. Inside of the chat window, click on the icon that looks like a paperclip.



  1. Select the file that you wish to upload in the chat and then click on the "Open" button.


Updated on: 19/05/2025

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