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How do I Upgrade My Account to Tier 3? (Desktop Website)


How do I Upgrade My Account to Tier 3? (Desktop Website)


Your account must be at Tier 2 before you can request an upgrade to Tier 3.


To learn about the different account verification tiers, please click here.


To view the step-by-step instructions for upgrading your account to Tier 3 using the Mobile Website, please click here.


To view the step-by-step instructions for upgrading your account to Tier 3 using the Mobile App, please click here.


How to Upgrade Your Account to Tier 3:


  1. Click on your profile image / name in the top right hand corner.


  1. Select "Settings".



  1. Click on the "Upgrade" button, located in the "Unlock Tier 3" panel.


You will be required to upload a document that shows your Proof of Address to upgrade your account to Tier 3.



  1. Upload a document that shows your Proof of Address, such as a Utility Bill, Bank Statement, or Phone Bill.



Once the document has been uploaded, our onboarding team will review the information and upgrade your account to Tier 3.


We aim to process all Tier 3 upgrade requests within two business days.

Updated on: 08/05/2025

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